At LEVINA, we are committed to offering industry-leading return policies. You can cancel your order anytime before it ships at no cost.
For any questions, please contact us at levinafitnessworld@gmail.com or call (941) 380-0200
If you need to cancel an order, please reach out to us as soon as possible. We will process a full refund before your order leaves the warehouse. Contact us during business hours.
You may return or exchange an unused item in new condition within 30 days of delivery. All items must include original packaging. Items that are used or damaged may be denied a refund or exchange.
To start the return process please email your request to levinafitnessworld@gmail.com Return costs are covered by the Buyer. Please allow up to 3-5 business days for your return or exchange to be processed. In most cases, your refund will automatically go back to the original form of payment used for the purchase. Original shipping costs incurred on your purchase aren’t refundable as part of your return or exchange.
If you have questions or received an incorrect or damaged item Contact Us.
By purchasing from LEVINA, you acknowledge the following:
You will inspect your package upon delivery, noting and photographing any damage, and report it within 24 hours.
You are responsible for return shipping costs and shipping costs for exchanges.
Products must be returned unopened and unused; additional restocking fees may apply.
If your order has left the warehouse, a full refund is no longer possible.
If you return an order after it has shipped, you are responsible for return shipping and restocking fees (typically 20%).
Shipping estimates are subject to change due to factors beyond LEVINA control.
You will not cancel an order or file a chargeback due to order delays caused by supply chain issues or logistics.
Inspect all items upon arrival. If you notice damage, document it when signing for delivery. If your item arrives damaged, send photos of the damage, packaging, and SKU, along with a brief description, to ilevinafitnessworld@gmail.com within 24 hours. Claims for freight damage must include photos or videos taken within 24 hours of delivery to be valid.
